We do not require a deposit to book your appointment. However, a valid credit card is required to be placed on file to reserve your time. You will only be charged in accordance with our cancellation or no-show policy.

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Cancellations made within 24 hours or missed appointments may result in a fee of up to 50% of the scheduled service.

Absolutely. You may reschedule up to 24 hours in advance without penalty. Rescheduling within the 24-hour window may result in a cancellation fee.

We offer a 15-minute grace period. If you arrive later than that, we may have to adjust your service or reschedule depending on our stylist’s availability.

We accept cash, all major credit/debit cards, Apple Pay, and digital payments like Zelle. Gratuity can be included in any form of payment.

Your satisfaction is our priority. If you have any concerns, please reach out to us within 24 hours so we can make it right.

Yes! Complimentary consultations are available and encouraged, especially for color, extensions, or major transformations.

To maintain a peaceful and elevated experience, we kindly ask that children not receiving services be left in the care of others.